I had THE worst experience ever!!!!! On Saturday I booked an appointment for a blowout, since I was going to be a bridesmaid that day for my best friends wedding. My BEST FRIENDS wedding, not only did they rush me out the door, i showed the stylist a photo of a simple up do that would have only taken maybe 30 minutes at the most. I generally go to Studio B and have no problems, but they happened to be booked out that weekend. I thought I would give Ohana a chance since Ive been a Fort Collins residence my whole life. Can you believe that while they were rushing me out the door the stylist mentioned she did not have time to complete my hair request, that she needed to get to the next client, i left with just a wave in my hair, how traumatizing was this experience, i had to go to a friends house after just to help my hair look manageable as I was needing to be a part of a big day. I voiced my concerns to management and guess what????? The manager didn't even have the courage to call me!!!!! A manager does not know how to call a Customer, who does that???? Obviously ohana does and I will never visit this salon again or recommend this place to anyone. I am not going to give up on this matter and make sure they refund me my money for the "waves" they left in my hair, and one last thing, they charge you for tools!!!!! Yes!!!! They charge you to use an iron, im surprised they didn't charge me for scissors or looking at the hair dryer. Horrible experience!!!!!