Ulta Beauty

Ulta Beauty

3.9 Google Review
470 Lewis Ave #61, Meriden, Connecticut, 06451, United States
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Google Reviews



Kelly Johnson
Feb 18, 2018
Absolutely horrendous customer service. This is the second time I have needed to exchange something and each time has been awful. I bought a curling iron and used a coupon. I needed to exchange it for the same brand and model, just a smaller barrel. Because I used a coupon on the original purchase they wanted to charge me the difference when I was purchasing THE SAME THING. The Store Manager refused to apply the original coupon I used to the item I was exchanging for. I am sorry, I am not paying more for the exact same item. It should have been a simple even exchange. I will take it to the North Haven store where the employees seem to be much more accommodating. Thanks for wasting my time Meriden!

Keira Goin
Feb 15, 2018
I have gotten my hair cut and dyed (full blonde) at Ulta Salons for years. Went to the Meriden Ulta and got a "trim" by Rhiana. Not only did she cut about 4 inches off my hair (now it's at my chin) but there are CHUNKS of hair missing in the back and on the sides. I told her NOT to shorten the back, and she did so - unevenly! The hair on the left was about an inch shorter than the hair on the right and the texture was NOT blended at all. DO NOT GO TO THIS SALON. I had to have my roommate fix the cut and now I'm being dodged by management to get a refund.

Uma B
Mar 9, 2018
Don't go here.. this ulta should shut down.. useless place.. Worst customer Service ever .. For a brand like Ulta this place is a shame.. they try to drive customers out by shouting loudly I have been bullied here multiple times .. use to love going to ulta but Hate going there now..

Ashley McKee
Nov 12, 2017
Representative was helpful. Went out her way to find what I wanted in the back room. Lots of product they let you swatch

Nicole Stoute
Nov 1, 2016
Today I had my hair done by Courtney, and let me tell you... I am one of those who is petrified to let anyone cut my hair. But her, she was down to earth so friendly! I had complete faith that I was NOT going to have one of those scissor happy hairdressers. From the stripping to the filling to the actual color AND cut. Everything was PERFECT!! I seriously couldn't be any happier with how everything turned out. I would recommend her to everyone I know.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pmToday