I have to say, I was having a MAJOR hair crisis, but I called Kara at 9:05 am (brand-new client) on a Saturday morning because my hairdresser of 12 years refused to return my calls/texts. Kara had me in there by 9:45 and was easily able to fix my problem quickly, professionally and with a delightful sense of humor!! This is a wonderful, clean and nicely-decorated salon. The atmosphere is warm and inviting and I can't say enough good about it!! Kara is an absolute delight!! She has a soothing and calming demeanor and took great measures to make sure I was happy when I left and my disastrous hair problem was solved. I will definitely return because I have complete confidence in this salon and their abilities!! Thank you again, Kara, for bailing me out of a horrible situation at a very affordable price, no less!!