I feel pity for anyone working for the ownerb she is rude and incredibly unprofessional! Called to ask about pricing and the owner was suddenly upset saying they are `old school` and won't discus business on the phone...I saw on Facebook that their prices are listed, called to see if those were maybe starting prices, just so I could have a price range. She told me to stop calling and go to another salon. This salon came recommended, even though they are 30 minutes away I wanted to try but didn't see it convenient to drive 30 minutes JUST to learn their prices. If you don't agree to make the drive, she will accuse you of not being a serious client. I suggest Allure Salon in Clearwater... excellent customer service and I love my silk press!