1st time here, I was just here yesterday...great customer service by the front desk and my stylist however I was very disappointed by the quality of the products and service. I had a wash and blow dry. The stylist did a great job washing my hair but not a very good job blow drying it. I have thick curly hair and in order for my hair to look good the stylist must stretch the hair, using small sections while blow drying but most importantly must make sure the hair closest to the scalp is completly dried before moving to the next section. The products left my hair feeling dirty and very dry. I came in with better looking and feeling hair than when i left. Today i woke up with wild hair, not straight at all. My hair was definetly still moist otherwise it wouldn't look like this. I am a licensed cosmetologist as well and i am very disappointed. The whole reason why i came in is because im pregnant and is hard for me to do my own hair but now i wasted my money and my time and still need to do my own hair.