Absolutely horrible experience today !
I had a scheduled a haircut Jan. 2nd, my awesome stylist Jennnife called to let me know, "they closed the salon for the day, "because they weren't busy enough" ??!
Have you ever heard such a thing ?
Oh it gets better:
Today was a REscheduled haircut, and a Mani/ Pedi.
Pedicure was fine, Cindi stood by to translate & was most pleasant.
I then had a so called "manicure".
It was a complete mess !
I showed Cindi, she said she would fix it, I chose to just take the polish off.
Asking Cindi if, "because of closing salon- when I had an appt. & terrible mani, would you compensate me by not charging for the pedi ?"
Well, I miss understood, thought she said, "no charge today".
5 mins later she walked up to me & said,
"I called the owner. If you do not pay for pedi, we will call the police".
WHAT ????!!!!!!! I never said I wouldn't pay for it.
Freakiest place & customer service EVER in my entire life.
This salon is also decorated nicely, but very dirty.