Rude,rude,rude.worst experience ever,talking bad about my hair in spanish but she did not know that i understand spanish,washing my hair roughly and spilled water all over my face,3 of them at a time to detangle my hair. No roller set ,2 hair dryer at a time pulling my hair left to right.two peole with two flat ion.it was hell for me.and charged me $60 (because your hair is too thick and too much) never again.