Being new in town, I contacted this place via their website to ask for information about their services and pricing. Vernon was extremely helpful and detailed in his response, letting me know what to expect and what the different options are. I called for an appointment and they were able to fit me in within just a few days. Rachel was my stylist, and she did a fantastic job. I went in for a root touch up and trim, and she matched my color more perfectly than anyone else ever has. She gave my hair the layers it needed without taking too much off the length, just like I asked. She was also fun to chat with and the pricing was very reasonable. I was very pleased and will definitely go back next time.