I went in with a reference picture, request that they would match the color in the picture and blend my roots accordingly. The hairstylist said that she could do it with confidence. When the hairstylist started I explained what I wanted again. She reassured me she knew what she was doing. Having experiences with having my hair colored in the pass I noticed she wasn’t using the right color or placement of the color. Numerous times I stopped her and asked if she was using my reference picture. I told another hairstylist this isn’t what I asked for and she assured me that it will come out how I requested it. Upon completion it resembled nothing that I asked for, It wasn’t layered, the correct color, or the right length. I payed $100 for nothing to change. The first picture was my reference the second picture is what I received.