TessMarie Salon & Hair Extension Studio

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4.2 Google Review

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4320 Main St, Jupiter, Florida, 33458, United States

(561) 316-0688 www.hairbytess.net

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D L

Aug 11, 2017

1 star is too high of a rating for this "salon". Met with the owner (tess) IN PERSON to discuss hair extensions. After she saw my hair, I showed her a pic of what I wanted to accomplish with extensions. Tess said it could be done and sent me an invoice for apr $385 for clip-in extensions. I'd like to reiterate that she saw my hair in person and saw the pic of what I wanted my hair to look like. She stated it could be done. There should NOT have been an issue with the end result. But...there WAS. When I show up for my appointment to have the extensions put in...she wasn't at her "salon". Her "salon", btw is a room at the bottom of a townhouse. Anyway...she was about 30 mins late and when she finally arrived and opened the door to the "salon", the place was smelly, dirty and unkept this time. Long story short...she spent close to 20 mins trying to make the clip in extensions blend with my hair. The extensions were very cheap quality, and super thin. Very obvious that they were stringy extensions since they didn't come close to the thickness of my own hair. The end result was NOTHING like the pic she said she could accomplish. FYI...the end result didn't look anything like the pics on her website either. When I voiced my concerns...she said I could buy another package of extensions which would cost another $385 for a total close to $800). Definitely seems like a scam artist to me. Promises one thing, but delivers something else. Then has the gall to ask for another $385 to accomplish the look she already stated she could do with one set. I will find a way to post several pics of the $385 extensions she charged me for so everyone considering buying extensions from her can see her final product that cost me $385. And...of course, tess won't refund my money...but is happy to take ANOTHER $385 for another set of extensions. The photos of her work (and product she sells) speaks volumes. I'll post my hair before...and after she styled it with extensions. I can also email them.