Ulta Beauty

Claim Salon

1.0 1 review

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West Palm Beach, Florida, 33401, United States

(561) 471-5122 www.ulta.com/stores/west-palm-beach-fl-781

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Reviews

Gwen

Sep 24, 2022

Malicious staffs

I bought a perfume 2 months ago and I didn't open till last night. And found out the bottle was empty with different scent. I went there to address my concern. The manager and staff was malicious and not helpful at all. They said it past 60 days of the return policy and they cannot do anything anything about it. Just be mindful that when you buy perfume there you should open it before you leave.

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MS. CASTRO

Apr 10, 2022

The store smells like a million bucks when you walk in. It's very clean and well recovered. Products are easy to find but items on sale were hard to locate because they didn't have sales stickers in front of them. I knew the products I wanted to buy were on sale because I saw the sales online. However, the staff is so friendly and helpful here that they walk right up n ask you if you need help or a basket. I left happy and satisfied.

David Melissa Nicoleau Serrano

Aug 27, 2022

This place, these people- such a blessing to me. Tori, Kira and Reshme were all so helpful in helping me navigate natural hair products, finding/matching makeup products for my SENSITIVE skin and ordering products online, which were not available in the store. These ladies lit up my day in my short visit to Ulta.

Michelle Longley

Apr 27, 2022

I went in today, walked up to two sales people, and asked who wanted to help me. Olivia stepped over to listen to what I was looking for. After telling her what I needed, and showing her a pic, she suggested (2) products, and explained why they were what I was looking for. I got what I was shopping for, as well as a pleasant experience. She is friendly; knows what she is talking about, and quite an asset, to this store. THANKS, Olivia 🤩

Auctioneer Colonel Daisy Higgins, Palm Beach

May 31, 2022

They have a ton of selections. However, not one person working wanted to assist me. No one greeted me. I did spend $150 there, but next time I'll go to Sephora. In my opinion Sephora has better customer service, based on my past shopping experiences.

Vanessa Sophia

Aug 30, 2022

I went yesterday hoping to get help w/ a color match for some new Fenty products since they’ve added new color shades, which might better suit my skin color after a recent TCA peel. I specifically mention to the older lady near me that I’d like help getting color matched. Instead she pointed me to the direction of the Fenty products and went about her day. I assumed she was rushing to the register to help a customer, I color matched myself BTW! Not even 5 mins later, I hear her shouting about taking her break, she couldn’t be bothered before her break for a foundation color match?! 💀💀so INSTEAD I found my colors + will be ordering directly online on Fentys website instead 🙃🙃 - incredible management btw*