My wedding this weekend was absolutely beautiful. I’m so grateful to Palm Island Resort and my makeup, photo, bakery and video vendors. I made one epic mistake. Shear sailing. I cannot express how incredibly disappointed I was with this entire experience. This was the most unprofessional encounter I have ever had with anyone in the service industry. I’ve been in several weddings and had my hair professionally done many times and never in my life have I been so dissatisfied. They showed up an hour late and had the gall to treat me with attitude and disrespect talking about not having enough outlets or “work conditions” (in a 5 star resort) Um. Hi. Don’t offer an on-site option and charge me $100 for a travel fee, show up late with no time to set up with not so much as an extension cord and then give me attitude. Even when they showed up with 4 people an hour late, I felt we might be ok but apparently none of them actually know how to do hair because they just jumped from head to head poking around trying to figure out what they were doing. At the end of the day, they stressed all of us out and were completely rude. Didn’t hold up their end of the bargain at all. I thought the mandatory 20% on $85 was very overpriced. Now I understand, no one would ever tip this terrible group of “professionals “. After they left 5 out of the 6 of us had to redo our hair. I was late to my own first look because these people didn’t know what the heck they were doing. If I could give 0 stars I would. Brides, whatever you do...keep looking. Anyone else, find another salon. Seriously.