When the haircuts are done right, I have no issues. However, I've gotten some bad haircuts here and when it's bad, it's really bad. I've been frequenting this place for about 3 years now. In general, I prefer the females cutting my hair over the males. For the most part, the females will listen to how you want your hair cut and then do ask you ask. Every time I've had a male cut my hair, I feel like they just do what they think I should have done, disregarding what I actually ask for.
Example: My most recent haircut was with Eli. I asked for the exact haircut I have now, except shorter. It's a close crop on the bottom that gets longer as it goes up (2 at the bottom and goes up to a 4) and blends in with the top. What I got instead was a close crop all around the sides that did not blend in at all to the top. He told me that the sides were to short to blend in, so basically he ignored what I asked for. He also decided, who knows why, to also shave in a part. I wear glasses and had taken them off, so I didn't immediately know what he was doing and once you get started, there's really no way to undo a cut. This is a completely different haircut than what I came in with and I am completely dissatisfied.
I'm giving this a 2 star because I do tend to like how some of the other stylists have cut my hair in the past, so I can't say that every experience I've had was bad. In contrast to one of the other reviews, I actually prefer Inna cutting my hair. I'll probably return for future haircuts due to the convenience/price, but I will be avoiding the male stylists from now on and will be adamant about what I want done exactly.