First I like to say the salon is beautiful and I have been before and had great service and loved my hair cuts. But today was not the same experience, I got young new stylist that didn't listen to what hair style I wanted and really didn't look at the picture that I had. Instead she gave me different cut and cut my medium length hair off above my shoulder. I actually left in tears. When I did say something when she was cutting my hair that I thought she was going to short with my hair, she cut me off mid sentence and said "your hair wasn't long enough for that cut". I would have been fine if she had taken the time before she started cutting to look at the style I wanted and told me that I couldn't get that look. I would have chosen a different style. Now I have a hair style that I cannot do anything with, I can't even pull it back into a pony tail or hair clip. Very disappointed today.