I had the WORST experience EVER at this salon yesterday!!!! Let's just say I spent $667 on hair and a sew-in with a frontal and I am so pissed about my results and the customer service I received that I can't sleep. I came to Georgia from Virginia to get my hair done and it was a complete waste of money and time. When my install was complete I touched the side of my head and immediately felt tracks and huge thread knots. The hair was also thinner than i wanted (the stylist had me return a bundle and stated i didn't need it). When I brought this to the stylist's attention (Jessica) she claimed she couldn't see anything and was more concerned about getting her next client. (Especially since I already paid). She had an "oh well" attitude. I left and as soon as I got in the car with my mother she said, "Oh my gosh, I can see your tracks and stuff!" She started taking pictures of what she saw in my head. I was so mad after spending 8 hours and $667 in the shop looking like I spent 30 minutes and $20. I went back to the shop and had my mom point out to Jessica the problem. She was very unconcerned and said well I have a client right now. She didn't apologize. She didn't care AT ALL. The Other GHETTO MESSES of stylists in the shop snickered, whispered, and threw out petty comments. I felt ignored. There was only ONE employee in that shop who conducted herself like a professional, Tracy. She apologized multiple times and seemed to be the only one in the shop who could see the issue with my hair. My stylist (Jessica) turned her back on me and this stylist (Tracy) tried everything in her power to help resolve my issue. I finally talked to the owner who referred me to a stylist at another enve location. This stylist fixed most of the issues. She reminded me that she had a long day and was tired, so couldn't add in more tracks like I wanted. I spent a lot of money and went through a lot yesterday. I am very disappointed with this black owned business.