If you are pondering coming here, DON'T. I desperately needed my hair braided, causing me to ignore SEVERAL red flags. For starters, I called Nah Hair Braiding on Tuesday, February 8th, to ask about pricing, styling abilities, and book my appointment. I ended up booking for that same Thursday, after work, at 5:30 p.m. The one and only thing I will say I appreciate about this place is that they provide the hair and charge reasonable prices. For a style that most others were charging $150+, they did for $130, with the hair provided.
Unfortunately, the positives stopped there. At the time of booking, they did not take down any of my information, which was the first red flag, but instead told me to "just come." No name. No phone number. Just come. On the day of my appointment, I texted to confirm the date/time, the price we'd agreed on and that the hair would be provided. They simply responded with "okay." Okay....what? It was a yes or no question...Second red flag - poor communication skills, but I was desperate, so I still went. Appointment time rolls around and I show up about 15 minutes late...and two ladies are working on another woman's hair.... Mind you, I made an appointment TWO days in advance for 5:30, so they should have been waiting on me and ready to start!
They told me to have a seat. I waited a good 25 minutes before one lady came over and began my hair. The shop itself looks like an abandoned warehouse that was once a supermarket. It is scary and uninviting. The worst part was how rough my braider was with my head! BUT, HERE'S THE KICKER - at one point, she stopped braiding my hair - just walked away. Next thing I know, she's covered, from head to toe, on her knees, bowing and praying in the corner. I understand that she is muslim and it was time to pray, but common human courtesy and decency should have told her to at least inform the customer that she was stepping away and would return. I did not need to know what she was going to do, but simply that she was stepping away! Anyways, she comes back and continues, only to later stop to finish the other woman's here. I sat there for 30 more minutes, with my hair half-done, waiting for her to come back.
At last, they finished my hair, and I was satisfied with the results. When it came time to pay, I realized that Zelle was an option. Earlier that day, before my appointment, I'd read a review that said they only accept cash. I called them and they confirmed that cash-only is the owner's policy. I asked them if Zelle or CashApp was an option and was told an adamant no. So, I slightly inconvenienced myself on my way there to get cash before my appointment...only to find out that they accept Zelle transfers..... Ladies, DON'T. Just DON'T. You'll leave more disappointed than happy.