Ulta Beauty

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4.3 Google Review

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379 Henry Blvd, Statesboro, Georgia, 30458, United States

(912) 489-3463 www.ulta.com/stores/statesboro-ga-1142

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Google Reviews

Carol White

May 31, 2021

Asked the consultant to help me match my foundation because I didn't like what I had..... She looked at me and said..... Did you contour I said yes.... She said it looks fine...... How about asking.... Leading questions.... What is it you don't like...... Because it looks like a great match.... Nope..... So I went and did it myself..... And stumbled on the perfect shade..... Matched perfectly......

Kaelee Howard

Apr 20, 2021

I've never had a good experience at this location. They always have workers around the store, who are doing nothing and never offer help, while there is always ONE person at the checkout. Today, I was once again let down by this location. When I called to inquire about their brow bar, I was told that the brow tech is in any day after Tuesday. So I made an appointment at their Benefit Brow Bar for 11:00 am on a Tuesday. I got there five minutes early, and there were a few customers waiting at the Brow Bar to be served, and never were. I decided to go ask someone about the Brow Bar. After I had to go find an employee, they told me that the brow specialist wasn't here yet - no big deal. I continued walking around the store and would check back in a minute. At 11:10 the brow tech entered the store, not apologizing that she was late to MY appointment but instead, told me that appointments are not to be made at 11 because she doesn't come in until then and she needs time to set up. If this is the case, why is this an option on the website and why wasn't I told when I called? This is just one of the many issues this store has from cleanliness, keeping items in stock, and overall customer service. Your store has lost a long-time customer.

Artavia Zeigler

Jun 6, 2021

Visited this location today and had a horrible customer service experience. It was so bad, I put my item back and left the store before I could finish shopping. I went in for some make up items that was suggested to me. I am a little new at make up and have only been in Ulta one time prior(different location, very different experience). I asked the sales associate where the product was and she literally pointed across the store and said “over there by the window”. When I asked for help finding another item, I received the same response, “over there near the back wall”. She did not appear busy and gave the impression I was bothering her. I would have appreciated her walking me over to the section or at least giving clear directions.

TrinaRosa Ghedoni

May 18, 2021

ONLY 2* BECAUSE OF PRICES. MOST EXPENSIVE THEN OTHER HIGH END STORES. EMPLOYEES ARE WONDERFULL N KNOWLEDGEABLE. THEY HAVE EVERYTHING. BUT IF U ORDER SAME PRODUCTS ONLINE UD PAY FAR LESS.

T Grant

Apr 24, 2021

I love this store..it's bright and cheerful and it always smells so good. My only complaint is It was my birthday but they didn't have my free birthday gift..