Paula Britt and Blendz Salon are amazing! I went to Blendz to get my hair done by a stylist, who although was very sweet, was not as knowledgeable with my hair type as he could have been. Paula Britt was there to assist the stylist with my hair and offer suggestions. Paula was still unhappy with the result of my hair and asked me to come back so that she could correct some things. I thought highly of her for this because she could have just felt since the services were already paid for, she did not have to do anything further. This made me feel that Paula Britt is not only a genuine person who cares not only about your hair, but also understands the definition of real customer service.
I went back and she corrected my hair, as promised. I so appreciate the customer service at Blendz. That experience has definitely made me a repeat customer.