I went to this salon and wanted to get my hair hilighted. The owner who is Lori did my hair and since she was the owner i thought she would do a wonderful job but to my surprise they came out horrible. I should of know that they would when all she did the whole time was talk about how late she stayed out drinking the night before. I was so embarassed when i got home and got a good look at my different colored hair. They were yellow, orange, and did not ever go to may roots. The bleach bled and you couldnt even tell separtation of color. I made the mistake of not going back to tell her but I felt and looked dumb. I got this done on a Saturday and went back of the following monday. She told me that she colored my hair the color I wanted. I told her Yeah like I really wanted yellow and orange. Then i told her what about the roots? She then told me that wasnt her work. So if you want someone like that to do you hair then best of Luck to you.