I went in for a perm and showed her pictures of what I wanted. She told me the curls would be smaller and I was ok with that. I also mentioned I have had my hair bleached and dyed not too long ago. She went ahead with the process. My hair turned out like gum when wet. When she dried it, it wasn't curly at all only wavy. My hair was 100% lifeless and heavily damaged. When dry, it was very crunchy and frizzy. My hair looked absolutely horrid. She looked unsure and unsatisfied with her work. I even asked how damaged it was and she said some spots are damaged but it was overall not too bad. I didn't even need to touch my hair to feel the amount of damage. I wish she would've mentioned how damaging the process may be to my hair before proceeding. She oftered a free hair trim which was nice but my hair is far in the stages of damage for just a trim.
The salon was nice, clean and overall bright. The lady who did my hair was kind but I think she needs more perm training and should evaluate the customers hair better.
