I've gone to Evans for ten years. I have really only had one bad experience there. But, they were professional and addressed the issue well. The staff is quite patient and friendly. I like that they take walk-ins. Also, for myself and my kids I am glad to know that there are multiple people watching out to make sure nothing goes wrong with the cutting and coloring. The best thing by far, though, is being able to get pampered without breaking the budget. They offer so many services, I am still planning on trying a lot more of what they offer. Also, I love that they have broad salon product knowledge and techniques...if you go to Paul Mitchell they seem to have much less knowledge about different techniques and I feel the cuts and colors just aren't great especially when the prices are higher. I don't live in Rexburg, anymore, but it's still worth the drive to me to go there.