Very bad service. I went in and they were arguing and took them awhile to acknowledge me. I made an appointment anyways because I needed my hair done badly. When I went in, everything was okay ontil a lady was eating McDonald’s and decides to touch my hair with her greasy hands and they were laughing and speaking in another language. I asked out loud if there was something wrong with my hair, the other lady then answered no, you have good hair. So I guess they weren’t laughing at me but you never know. So some other chick starts doing my hair and while she was doing it she left to do something and I thought I saw her scratch her privates but I’m not sure .... I hope not! So after she gets done with my hair she asked me if I wanted her to put it in a ponytail (I had got medium sized Senegalese twists) and I told her yes but can you put it in a bun? She says , I’m not a professional. .... after that I was like never coming back.... so I paid and got out of there and when I had my friends look at it, they said she made the braids big in the back and small at the top. These people are money hungry and lazy! They don’t even do their own hair! Plus the braids were very thin and I did not have the full look I wanted. Think twice about going to ZAMS... oh and another thing, if you go to the bathroom, you will see just how filthy these people are. Kids toys thrown around ... a bunch of junk back there... there’s a room full of junk! I don’t know how these people are still in business and why people go back there?!