I came in for a hair cut for myself and my 8 year old niece, mine did not even come close to the picture I showed the guy. The back was suppose to go below my neck and he shaved it, how is that even close?!!!! I also have diabetes so I have the darkened skin around my neck from it and that is why I never cut my hair above my shoulders, so now not only do I have people telling me my hair looks bad I also am extremely embarrassed that the darkened skin from my diabetes is VERY visible and it makes me extremely self conscious that I'm honestly considering buying a wig till my hair grows back! My niece I asked for them to thin out her hair because it's so thick and curly, their response was "it feels fine to me where do you want it thinned out at?" If a stylist does not know how to thin hair out in a hair cut then dont cut hair! I told them to just leave it because I didn't want to chance them messing up her hair as well. I didn't want to cause a scene in front of my 8 yr old niece so I paid, tipped and left but I can't believe that I paid for something that looks awful! Don't ever waste your time and money on this location in my opinion.