Great Clips

Claim Salon

4.3 Google Review

Direction Bookmark

626 Randall Rd, South Elgin, Illinois, 60177, United States

(847) 214-9080 www.greatclips.com/salons/2027

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Chris Zikos

Aug 5, 2018

I called in first, asked how much a kids hair cut cost? She said $12. I book the appointment online. Get there, the app says 2 mins to service. I end up waiting 15 mins. Next I ask her, I want the $12 hair cuts. She was then a detective and asked there ages. I said why does that matter. She said we have an age limit on kids. Lol, so apparently according to Great Clips, kids are no longer kids at age 10. That first is ridiculous . Second so my son at age 11, she said cannot get the $12 rate. Now I understand it's only $2 more. But to lie to a customer on the phone, then be rude and not honor what you said. Is horrible customer care. I'll never suggest this place to anyone . Funn thing is as this was all happening, another ladies kid got a bad haircut. Looked horrible. She complained too. I even gave them a chance to honor what they said or get a bad review . The from desk lady didn't even care. Kept arguing I pay up.

F.E.

Apr 29, 2018

You can set an appointment or arrival time online. I think k that's great. A majority of folks still walk in though and it's not so bad a wait. 1st time customer. Had a great time at their 7.99 haircut day special. Wish they would have offered a wash and color. Dropped enough hi te about it but no go. Tiny spot. All stylists are rushed which makes one feel like a bother than a appreciated customer however for 8 bucks, I can forego the pleasantries. I would return.