I went into this store looking to find a full set of face products (preparing to spend a good amount of money). There was only one lady willing to help me when I walked in, but admitted she wasn't very good at matching makeup with skin tones and went to get a second lady. The second lady recommended only one foundation after I told her I needed pretty much everything but brushes and eye products, and that I had no clue what products I needed (I have only had drugstore foundation and products my whole life). She matched the one foundation to my face and then told me that they were out and that I could just order it online and then walked away. I walked out almost in tears feeling that I was a burden in this store. I walked down to Sephora in JCP and they spent over an hour to set me up with absolutely everything I needed. I will never step foot into another ULTA store ever again.. ABSOLUTELY AWFUL EXPERIENCE!!