I’ve been here twice. Both times I had a horrible experience. The first time I went for a simple haircut and she left me all choppy and definitely not the style I asked for. Time passed and I figured since the place has so much hype on IG that I’d give them another shot. I specifically told the receptionist I needed someone with experience because I was going to be in a wedding. I asked for an hombre (dark on top and ashy blonde at ends) but after almost 5 hours of being there I got highlights. After being in the chair for a few I realized I didn’t get someone who had tons of experience but thought maybe I was being skeptical. I’m so disappointed. They don’t charge cheap and definitely should LISTEN to their customers. I will not give them a 3rd chance to rip me off. Perhaps they only treat their own regulars right, whatever the case I’ve never been more unhappy about my hair.