Lindsey M. was the hair stylist for my wedding day in July. She was asked to begin hair at 6:45 AM on the big day, her assistant arrived on time although she didn’t start prepping the girls until 7:30 having no direction without her boss there. Lindsey didn’t show up until 9:30 AM. As the bride, I was supposed to be ready by 9:30 so that when the photographer and videographer arrived I would look finished in all of the photos. My hair was finally done by about 10:30 and makeup had to rush to get me ready in time so I could meet my fiancé for our first look. Lindsey took away my “get ready” photos with my bridal party. Her assistant could only prep girls, not pin & set the curls. All of us had to be done at 11:00 and she still had 5 girls left at 11:00. Meaning, she took less than 10 minutes to do each girls hair in the last 5 girls. All of my bridesmaids were late for photos and photos had to be rushed as well. When arriving over 2.5 hours late, Lindsey gave no apologies or stated why she was late. Half way through my hair she sat down and said “so sorry I slept through my alarm.” that was all the apology we were given. When asking for payment she stated she would give us 20% off for our troubles the day of. She only gave us about 40% of the time she was supposed to spend on hair that day, which was highly inappropriate, she shouldn’t have asked for payment at all. Everyone’s hair was half way done and fell out throughout the day, didn’t even make it through the ceremony. Lindsey is also the only vendor who wouldn’t sign a contract stating “she’s never had any problems” I would NOT recommend her for wedding day hair or any hair services in Des Moines. This is a very unprofessional, unkind person. When you are in the wedding business there isn’t room for mistakes like this. You have to be a timely, professional person. Her big mistake created a huge damper on my day and will forever affect my wedding photos. My bridesmaids hair is in rollers in the photos and we weren’t able to take any photos in our robes like we had hoped. My fiancé waited for me in the heat when I arrrived 30 minutes late and was sweaty in most of the photos due to waiting for me. Completely unprofessional.