Great Clips

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3.7 Google Review

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8537 Hickman Rd, Urbandale, Iowa, 50322, United States

(515) 278-1301 greatclips.com/salons/0210

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Google Reviews

chase alderman

Aug 15, 2018

My wife and i came here last night to get both of our hair cut. We checked in online and selected two people will be getting our hair cut. We were not warmly greeted by a woman who continued to rudely tell me i did not check in for two people. That is not that big of a deal. She cut my wifes hair first and did a good job. Next, i was up. I had been growing my hair out for a year. I showed the woman a picture of how i always get my hair cut. I have my neck and sides trimmed and faded up. I specifically said to leave all the length on the top. She continued to first thing chop off what was 6"-8" of hair down to an inch or so on the top sides of my hair. I wear glasses and was unable to see when she asked if it looked good so i said sure just to get out of there as we had our baby with us. She even laughed and said she could get double sided tape to put it back on, obviously knowing what she did. Our total was for $31.xx and i was nice enough to leave an $8.xx tip totalling $40.00. As soon as i get home and look in the mirror, i realize the woman had given me a haircut to look like Hitler!!! It is horrible! and what makes me most angry is that my $40.00 total tab with tip was run for $42.00. I guess someone thought they could just skim a couple extra dollars off the top. So all in all, i end up with a terrible HITLER haircut and a couple extra dollars stolen from me. We will not ever be returning here.

Stacey J. Hopkins

Oct 12, 2018

Good people. Very client oriented, cheerful, and efficient. Tara rocks the house! Shannon is very conversational and makes the visits fun.

Sarah Bodensteiner

Aug 9, 2018

Shannon P. Is the best!!!!!! She ALWAYS cuts my hair exactly how I ask. And when she is done, I get compliments all of the time on my hair. THANK YOU SHANNON P!!!!!!!

Grace DeValois

Jun 25, 2018

Staff did not seem very knowledgeable and were very negative when making conversation. However, I was glad she did not take off a lot of length like some people do, when getting a trim. Cut turned out okay, but I will not return.