While I've liked it before and have used it before, I've tried to call to make an appointment, both today at the beginning of November, and at another time earlier this year in the summer. Not only could I not get an appointment, but they wouldn't even answer the phone (and I tried twice this morning). I don't know why this keeps happening, but I don't ask for anything unreasonable, I'm polite when I've gone, and even tipped them extra cash the times I've gone there. But as of this summer and apparently fall, they just don't seem to want my business. I guess I'll just be going elsewhere. I'm giving them two stars though because I did like what they did before, but now I just can't get ahold of them, and I know it's the correct phone number and everything.