Albertine Couture Hair Salon

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3.8 Google Review

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305 Muddy Branch Rd, Gaithersburg, Maryland, 20878, United States

(301) 765-4915 albertinecouturehairsalon.com

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Google Reviews

Tiffany Damani

Feb 17, 2018

I have been going to Albertine’s hair salon ever since she started her shop in the basement of her home many years ago! Every time I go back to her shop, there is always new upgrades all to make it a true salon of quality. The stylists are professional and courteous. The receptionist has great customer service skills and Albertine herself is always present to ensure client’s satisfaction! Best hair salon in the DMV area!

Erica Orbach

Dec 16, 2017

Albertine is beyond amazing. She is comparable to the top pros in Beverly Hills! What she has been able to do with my hair is better than I have dreamed of. She has hands and a heart of gold. Truly talented and passionate about what she does, I am so thankful for her. My hair is gorgeous , and growing. No more bad hair days, and all because of Albertine! The salon is very welcoming and make you feel at ease. I will be a customer Forever.

Emily May

Mar 11, 2018

I had two braiders but one had a bad attitude and was short so my 5 hour style was me sitting uncomfortable in a chair. If I'm a client I shouldn't have to feel uncomfortable to help you do your job. I told them don't do it tight around my edges and had to take it out around my edges since they are thin If you tell me five hours and I'm the first one there and I have schedule thing at five. I legit would not come back to be honest because of this and most definitely because of customer service. So then I get a phone call from a lady from the shop yesterday morning after I guess they saw my review and she went on saying because your hair is short this is why the stylist was so TIGHT on your edges. Like what my hair is short because I did the big chop and I am transitioning back into my natural hair. SMH.

Brenda Joseph

Jan 3, 2018

Reviews seemed good so I called to get braids taken out. Spoke to Jenny Who said it would cost $25. I mAde an appointment. I arrived a few minutes early. No braider was there so I was asked to walk across the lot to their other shop. I asked that Call to insure someone was there as it was bitterly cold and they seemed a bit disorganized. Instead they called and a few minutes later Vicky arrived. I’m still hopeful. Before I could sit Vicky said it’s $60. I protested that I’d never paid more than $40 and that I was quoted $25. Made no difference so I left. I was hopeful that I’d be able to find a good braid shop in Montgomery County. I will never go back. Fortunately I was able to go to lake forest and get the braids out much more reasonably. I was the victim of bait and switch.

T T

Jan 31, 2018

I wrote a long review on yelp but to make it simple do not visit this location. Albertine failed to mention she went up on her prices for weaves from 100$ to 150$ now for the new year. Both shops in the shopping center do not have people who she trusts to run the register outside of one person and she doesn’t have registers in both shops or Wi-Fi to use for her customers so if you are paying with card make sure you do so before the person leaves or you have to pay with her. She does not have prices visible in her shops and this is how she starts getting shady with her prices.I was not informed she went up on her prices until after hours of being in the shop and she informed me when she was well into sewing in my hair. According to Albertine since she graduated from school now she is charging more money. I would also like to add that she claims she does not like to do hair in Sundays however her business is open and she has hours of operation and always tells people she can do they hair on sundays. The whole situation visiting this shop was a mess and this surprised me since I have been going to the same location for 18 months. Albertine had a nasty attitude with me and also wanted me at one point to come back on Saturday night at 9pm for her to do my hair even when I told her that does not work for me. If anyone is interested in reading a longer version of my review please go to yelp. This just occurred on Jan 27 and Jan 28 in 2018 over the course of two days. Albertine may not be this way with all her customers but to me she acted like she really didn’t want to be bothered with me or doing my hair because of her schedule. I would like to add however if your in business it’s not about you it’s about the customer. I’m not interested in what is best for Albertine if I’m paying you for a service I need to get what’s best for me that includes times and schedules. I appreciate her business acumen however beware she can and will be shady. I am going to find another location ASAP to start doing my hair.