JCP Salon

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3.5 Google Review

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17301 Valley Mall Rd #400, Hagerstown, Maryland, 21740, United States

(301) 582-3700 stores.jcpenney.com/md/hagerstown/salon-hagerstown-md-0529.html

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Google Reviews

Sam Slim

Aug 18, 2018

The lady we had was very rude to my 5 year old daughter also did not cut her hair the way I wanted. And as an added bounus she shoved us off in a rush!

Lindsey Rivas

Apr 3, 2018

OMG I love this SALON! My senior stylist is KRISTIN KESSLER she is who you need to go to when you need a new look! She goes above and beyond to please you and give you exactly what you want! Thank you Kristin for making me look gorgeous in every season of the year :D

Melissa D

Aug 8, 2017

I went in to have my haircut. Kelsie cut my hair and it was such a horrible experience, even worse when I got home and saw how uneven it was. I even tipped her 35% instead of the usual 20% thinking maybe it'd make her happy because the entire time she looked super unhappy. The comb continued to get stuck in my hair and she would just continue pulling it through. When she angled my hair and the scissors got stuck but she continued to pull it through. The left side of my hair is over an inch longer and she ended up cutting my hair 4 inches shorter than what I told her to. I pointed with my finger the length I wanted so there shouldn't have been any confusion. At this short of a length I can't do much to get it fixed and evened out because it would be too short. The only good part about this is that my hair will grow and to then have it fixed but I'll never be going back here.

Sarah Bradley

Mar 25, 2017

We have always had terrible experiences with Shawn getting his hair cut. He has HATED it! I think it has had a lot to do with his oral/sensory sensitivity. Today we had an appointment with Lisa at JCPenny Salon. My Mom had recommended her. I am thrilled to say that it was the best hair cut EVER!!! Shawn sat in the chair by himself (Jason or I have had to hold him) and he did not shed a tear and was laughing😃 (typically there is A LOT of screaming and kicking)! I highly recommend Lisa for any child that needs a hair cut.