My experience was great! Please don’t let the negative reviews discourage you from coming here! I went in needing a full head of extensions removed and my hair washed and blow dried. There were two beautiful ladies who worked on my hair. I don’t remember their names but they were very professional. My extensions were gently removed, my hair was properly detangled, and I received a GREAT deep conditioning. I was under the dryer for a reasonable amount of time, styled, and out the way! It was raining so the stylist wrapped my hair for me and gave me a shower cap. I am all natural and my hair is NOT heat damaged. For the services I received, the price was great. I will definitely be coming again and would encourage anyone to give them a try! The salon is beautiful and the stylists are very kind!