Procuts

Claim Salon

3.4 Google Review

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1600 MA-28, Barnstable, Massachusetts, 02632, United States

(508) 778-9200 procutshairsalons.com

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Google Reviews

Zara Lynne Johnson

Jan 30, 2019

Terrible customer service by the receptionist, and horrendous cut by a new young stylist. I think the stylist was in her twenties. They said she was new in August 2018. She's didn't listen at all, and she clearly doesn't understand very basic hair concepts. When I called to complain to the management (seriously, it was so bad), the receptionist was instantly rude, saying, "I know who you are! You called an hour ago!" She thought I was some sales person even though I tried several times to tell her who I was. I was still in the parking lot when I called, so I just walked in the door while still in the phone with her to prove who I was. She was embarrassed, as she should be, but then tried fibbing about it to save face in front of the other customers. I'm giving two instead of three stars because there's a nice stylist there who kindly did her very best to fix the horrible mess the younger woman made, and gave me a coupon for a free cut in the future. I may return there because the price is good, and I can simply ask for a different stylist, but other customers, be warned. I will update my review if things seem better in the future.

Tatyana Neimanis

Mar 31, 2019

The Staff is pretty good there and i also got a nice Haircut

Robert Carroll

Mar 30, 2019

Always top-notch and quick, friendly service every time.

Joanie Harvey Elliott

Jan 23, 2019

Debbie is bomb-diggity. Great coloring and cuts. The older blonde woman behind the desk is rude and should be replaced. You don't BARK at customers because your staff isn't in yet and I wanted a coloring that would take too much away from staff there. There are "nice" ways of communication with clients, ma'am. She needs education in polite communication. Thank you