Drybar Back Bay

Claim Salon

4.0 Google Review

Direction Bookmark

234 Clarendon St, Boston, Massachusetts, 02116, United States

(617) 449-7287 www.thedrybar.com/locations/boston-ma

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Laurie Crist

Nov 18, 2017

Conveniently booked online right before leaving office and was accommodated within the hour, though I did have about a 20 minute wait past my appointment time. Friendly staff was attentive without being cloying. The ventilation could be improved as the air was hazy with sprayed product.

Chelsea C.

Jan 13, 2018

I loved Drybar! My hair came out amazing and my stylist was personable and fun!

Candice Kelleher

Aug 29, 2017

I went in with pre-washed hair, and my styling took only 10 minutes. It looked great - the stylist was efficient and did a nice job. It took almost 5 minutes to pay because the woman at the front desk was busy complaining about other employees. First she charged me $20, and then she changed her mind and charged me $45 because "the stylist used the hair dryer, so I have to charge you $45". It was little bizarre, and felt unprofessional, so I just paid and left.

Anne Bessette

Oct 29, 2017

I wouldn’t even give this a one star. I went in and requested the “cosmo”. I asked the stylist 2 times will these curls last. My appointment was at 1:30. I left at 2:30, she assured me the curls would last ( I had an event that evening). By 3:00pm, my hair was straight. I called the salon but was put through to a main number somewhere. I explained I did not have time to go back before my event. I simply wanted a refund. I was told that I would receive a call back and a refund within 48 hours. 72 hours later I received an email wanting to know what I needed help with. 48 hours after that I am told they cannot refund me but will give me a credit to go back. Problem with that is I live in South Carolina, not Boston. The service as well as the customer service is horrible. I do not recommend.

patricia hopkins

Jul 22, 2017

This was my second time at Drybar. Last year the service was adequate, but today the young girl did not know how to style hair. Not her fault is she was not trained adequately but clearly did not know any aspect of styling hair. She kept asking me what she should do.