I had Jessica as my stylist today, and it was my first time being here. I wanted a bob, mostly to even out my hair as it had grown out from a pixie cut, and it didn’t turn out disasterous, but: I had a reference photo that I showed her. I know hair stylists (especially those at chain salons) can’t 100% copy a style from a single reference photo, but it really seemed like she didn’t try. She gave me a basic bob and basic bangs, and I was done within maybe 10 minutes, plus another 5 to check out. I was 3 minutes late to my appointment, so I really hope me being late didn’t cause her to change her attitude towards me. I included my reference photo and my result in this review. Not sure if I would come here again.