Really love this salon and the stylists! Going on several recommendations, I called the Hair and Color Studio on Main St in downtown Gloucester. Making an appointment was quite easy after I'd described what I was looking for.
When I arrived for my appointment, I was offered my choice of assorted coffees, teas & freshly baked goods. My jacket was hung & I was given a tour. The salon is quite lovely. Each time I've been there, the staff has always been friendly, thoughtful, patient, & helpful. They're a real team of skilled pros.
After I've spoken w/Kelly at length, she asked questions & made recommendations based on the shape of my head, texture of my hair, preferences, & other factors. She really took her time working w/me & /the other clients, I noticed, (many of whom I know). Then they brought me back to the soothing, dimly lit shampoo room. They played soft music & explained the products they were using before they began shampooing, thoughtfully checking my comfort level w/the water temp, etc. The bonus is that they give you a WonderfuL head & neck massage while they're shampooing & conditioning! Next come the warm towels on the neck--ahhh! How luxurious!
She colored, cut, & styled my hair, making light conversation w/me and the others in the salon. They gave me tips & guided me through every step of the way. I loved my hair & have gotten many compliments & inquiries. And, to boot, the prices were so reasonable. The stylist explained to me that their notes go directly into the computer, "so we can keep track of what we did step-by-step & the results. Then next time, we can either duplicate that or make adjustments." And, they all work together as a team, so if my regular stylist isn't available & I'm in a pinch, one of the others can pick up from there. They also help each other throughout the day. It's "A Paul Mitchell Focus Salon" & the owner, Catherine is also a National Educator for Paul Mitchell. All the stylists have ongoing education which translates into the latest techniques & styles!
It's been quite a pleasant, satisfying experience each & every time, & they have a wide range of services that I'll be trying. I am so happy that I wish I'd come here sooner!! (--Would have saved me a lot of time, $$$, & aggravation). Parking is at the metered street level, so plan accordingly.