I asked very specifically for a red ombré and the woman dyed my hair a dark purplish blue that was not gradient at all but showed a line instead of an ombré. It was over $230!!! Granted I have long and thick hair but still I was very unhappy and even told her it was not the result I wanted. She then tried convincing me that it was red and not the purple/blue! I went home and hated it then came back the next day telling them I wanted someone to redo it, and I had to wait two weeks!!!! Then when I did go back, she had another customer come in early for an appointment and told me (after she took out the purple dye) that she didn't have time to redye my hair so I had to wait another half week to get my red. Then came the time for her to dye my hair red ombré. She dyed it brown, a ombré this time, but still not red at all! It barely even had red in it! It was like a dark brick color and not red!! I'm very disappointed, asked for a partial refund and they refused. Horrible service, color blind or bad color mixers as hairdressers or really hairruiners. Waste of my time and money.