UNTRUSTWORTHY AND DISHONEST
The owner was not forthcoming and honest when I spoke with her about coming to her studio. I had told her that I was interested in coming to her studio for a specific brand of hair color, and I also asked if she would wear a mask. Since she agreed to wear a mask, and she offered the hair color I wanted, so I became her client and had seen her three times. She did not follow through on both areas. Two days before my last appointment, she told me she had been planning for quite awhile (since before she took me on as a client) to transition out of my hair color and would no longer be offering it. She also told me she was not going to wear a mask. When she took me on as a client, she knew she was going to transition out of my hair color and not wear masks, but did not tell me! I had my birthday the next week... She left me hanging in a BIG way. Her treatment of me was very unprofessional. Warning: she is not trustworthy and is unprofessional in handling important issues. Stay away!