The people here are nice and cut hair well, but don't go in for anything other than a hair cut. I got my whole head of hair bleached here last year and had to shave my whole head (it's just now getting back to a decent length). The woman who did my hair put high volume bleach on my scalp for a very long time (a few hours, which I know now is a big no-no). This resulted in a nasty chemical burn that lasted a few weeks. I wanted to stop the bleaching process as it was happening because it hurt, but the woman doing my hair looked shocked. I asked if anybody had ever quit on her before with bleach, she said "no," so I kept pushing myself through the pain.
After I was done, it hurt to even touch my hair because anything that resulted in sensation on my scalp hurt really bad. My entire scalp was nothing but a giant scab and my hair was falling out; there was not a single patch on my scalp that wasn't bleeding or scabbed over. Showering became extremely painful, but I had to shower because my scalp was extra greasy from the scabs. This all lasted a few weeks until I finally buzzed it. I tried cutting it short first! But everything was still falling out and was a terrible shade of orange and yellow so I had to just start fresh with an ugly buzz cut. The remaining scabs went away shortly after that. Even if I didn't have such a bad reaction to the bleach, the bleach job itself was uneven, patchy, and was still orange or brown in some spots.
To be fair, I do have really thick, dark hair and the woman bleaching it stayed open for an extra hour to let it take out more color. I had called around 4PM to make an appointment for as soon as possible because I was excited. I said over the phone I had long, dark hair and was going to dye it light pink myself at home once we were done. I was told I could come in THAT DAY even though it was already 4PM. I didn't know it would take so long to bleach and I really don't think the woman treating my hair did either. I needed it white, but left with yellow, orange, and still some brown in my hair with a chemically burned head. I still paid the full price and tipped 20%.
It's been a little over a year now and I'm still paying the price from this bleaching experience. I became super depressed walking around with a buzzed head and was even made fun of by strangers. I received a lot of cancer comments, mean comments about my presumed sexuality (I'm a young female so I'll let you put two and two together), and was the brunt of lots and lots of Britney Spears jokes. It got to the point where I felt so ugly that I stayed inside, avoided pictures, avoided friends/family that hadn't seen yet, and wouldn't even look at myself in the mirror. It's been a year of feeling ugly. I'm finally starting to become comfortable with my appearance again now that my hair is almost touching my shoulders. Please take my story into account before deciding to get your hair bleached here.