I called about a price quote (which is next to impossible to do with no visual, so I just asked for starting numbers!), and the woman who I spoke to was very sweet and patient. One of the girls (Neily) stayed later than usual to do my hair at a time that was convient for me (as a brand new customer, this was incredible!!). she took my dark hair and lightened and tones it for a silver ombre, and it's GORGEOUS! Pricing was on point (very reasonable!!), and I've never been so relaxed in a hair salon in my life. It's absolutely beautiful (it has Crystal chandeliers! 😍), and smells like yummo shampoo (is that a thing?). Anyway, check em out, their customer service is pampering!