MasterCuts

Claim Salon

2.4 Google Review

Direction Bookmark

3200 W South Airport Rd #106, Traverse City, Michigan, 49684, United States

(231) 941-7744 www.mastercuts.com/locations/mi/traverse-city/mastercuts-grand-traverse-mall-haircuts-2279.html

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Bryant Betts

Jan 28, 2018

If I would rate zero stars I could. We were at this location today at 5pm and were turned away when they close at 6pm. There was two people getting their hair cuts. We stopped back by at 535, there was nobody waiting and nobody getting their haircut. The blonde lady working was very rude when I politely asked if they could cut my boys hair. Said they were "booked", with this horrible mean look on her face. Try lazy with terrible customer service skills. This was on 1/28/18.

kitty sunshine

Jun 8, 2017

She tried her hardest to get it just right! Came out amazing! Would recommend to all my friends!

Alex Wright

May 27, 2017

Went and asked for a little off the top and to buzz the sides from a 1 up to about half and inch long because that's how I like it!! She cut three inches off my hair and completely buzzed the side of my head! Worst haircut ever! Will not go back.

Atarah Breakie

Jun 23, 2017

If I could give no stars I would. First off I had, key word is had, blonde hair. I asked for a root touch up and to add Carmel low lights....my hair is now brown... With blonde highlights. Then I said do a basic TRIM, I have no issues with it being 2 inches shorter, I had a lot of dead ends. But what I do have an issue with is the fact that she blunt cut all of my hair... for those who don't know, to add layers and have them blend you use just the tip of the sissors and litterly cut points into the hair. I now have very visible straight across layers that do NOT blend... I have really curly hair, meaning my hair now is really poofy and will not curl... So one please do not waste your hard earned money. And two, just don't waste your darn money. Then to top it all off, you can't even call to ask for a refund or some type of compensation, because i will NOT allow them to attempt to fix it.

Sam Gauthier

Aug 28, 2017

I went for a normal cut and they did not wash my hair or even part it in the end. They put so much leave in conditioner there is chunks of it in my hair, didn't talk to me at all...