Kids' Hair

Claim Salon

3.9 Google Review

Direction Bookmark

14638 Cedar Ave S, Apple Valley, Minnesota, 55124, United States

(952) 431-8466 www.kidshairinc.com

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Mackenzie Mariska

Oct 18, 2018

We made an appointment for our child's first hair cut, and unfortunately we were running a little late, we got there 6 minutes after our scheduled appointment and were told they had moved on and we couldn't be seen. They stated their policy was if you are more than 5 minutes late you cant be seen, however, that was not relayed to me when I made the appointment. When trying to follow up on the issue, the manager wouldn't even apologize for the policy not being relayed to us upfront, and she told me it's not possible to make each and every customer aware of the policy. When I contacted the corporate office I was informed this is not a policy they stand behind. The manager expected me to know our appointment was only 15 minutes, but I am not sure how I was supposed to be aware of that as a first time customer and none of this information being relayed to me at the time the appointment was made.

Mike Schecter

Sep 8, 2018

We had both our children's haircut on the same day. The first haircut experience was great; our 18 month old son got his haircut with the hair stylist Kelly and she was nice and helpful when our second child started to tantrum. The second experience started out awful; our daughter has sensory concerns and we were told that this haircut salon worked well with children on the spectrum. Unfortunately, the first stylist Ashley was not helpful, did not accommodate for our daughter's needs and told us "if she isn't going to get her hair cut I have to move on to the next child" after 2 minutes of waiting on my daughter. The moment Ashley called our daughter's name and realized that she was the child having a tantrum in the waiting area Ashley visible looked annoyed. I can't begin to imagine how hard their jobs are but her behavior was unprofessional. We were not impressed and we decided to leave without getting our daughter's haircut; however, other hair stylists stepped in when they realized that Ashley was not demonstrating professionalism. The hair stylist Autumn was WONDERFUL when working with our daughter. I would recommend her to anyone that has a child with sensory concerns/a child on the spectrum. Autumn and several other hair stylists that offered support and suggestions made a negative experience a lot better.

Sep 8, 2018

We had two very different experiences at this place. The first experience was great; the second was not as good. The hair stylist named Kelly cut our 18 month old son’s hair and she was great! She was kind and understanding when our other child started tantruming. Kelly also offered suggestions for how to accommodate our daughter’s hair cut when she was scared after watching her brother get his hair cut.

kelly king

Aug 27, 2018

This place is NOT for kids with autism, they say they are, but they so aren't. You should have seen the mortified looks on their faces when my LO started crying loudly when her hair was being cut. She has sensory issues with her hair. AND after I paid them, and generously tipped them and was waiting for my receipt the stylist or whoever she was waved my ten dollars tip asking me if I wanted it back!. I said NO I'm waiting for my receipt, at which point the second person at the counter very rudely flashed it in front of my face. Very rude and disrespectful, I am not going back there again. Like the person above has commented, I don't think they respect people of other races and ethnicity.

Tara Cormican

Aug 2, 2018

Here's the thing: I would not pay these prices for my child under any other circumstance, however, my youngest, (newly a toddler), haaaates getting his hair cut. My toddler will scream and cry the entire time he's getting his hair cut. Going to Kids' Hair for a terrified or angry child makes perfect sense, as the ladies here know how to cut the hair of children who are moving, sobbing and begging to leave. No one on staff looks at you like your kid is odd... They've seen worse. So if you have a strong-willed kiddo like mine, this is the place for you!