I recently contacted this salon to get my hair cut. At first, the lady that I spoke with was kind and more than willing to fit me in before they closed. I very calmly expressed that I had a bit of anxiety when it comes to cutting my hair but that I understood that it needed to be done. And I was simply looking for someone that was more experienced. She then quickly changed her attitude and said, "Well then I would suggest that you go elsewhere for your haircut." The way that she responded was rude and unprofessional. This salon is trying to run a business, and I'm sure if the owner knew you were turning away customers... they would not be very satisfied either. Will not be calling this salon again.