So sad. I took my 3 year old daughter here because we needed an expert trim as she is growing out a pixie cut. I carefully explained to the stylist that I didn't want any off the top, only to feather the bangs a little and trim around the sides to let the hair grow out without looking messy. She didn't listen to me at all, but I thought she just understood because she was a professional. She also had zero words to say to my baby who was getting her first salon wash, and went right into giving her "a layered haircut" telling me "when you think of a haircut you think of it being even." She cut it evenly all over, like a boys. We are back to where we were 3 months ago. She has her first dance lessons this summer. I can't even believe it :_( When I told her (I actually stopped her from cutting the back and finished it myself at home) she acted shocked and I even apologized and tipped her. But she wasn't that concerned going into it. My poor girl.