I had a big work event that I was attending and I wanted to have my hair done so It was less stress for me. I chose a blow dry bar because I wanted a relaxing experience, may hair washed and styled by someone that could see and do my hair from behind. My first experience at a place like this and it was absolutely awful! The girl I had never introduced herself and barely washed my hair. She was unable to wash the under side of my hair at the nape of my neck... it was still dry when I got up from the bowl. The blow dry was less than ideal, nothing relaxing about it AT ALL. This big flat paddle brush would scrape against my head in a downward motion without giving any sort of lift to my hair. I wanted large curls/beach waves... I left with preschooler curls by my face, a rats nest at the top of my head and straight nappy hair in the back. One would think Paige was a dog groomer before she came to this place. I will never go back and I will make sure my friends know the experience I had.
I'm updating my review of this place. I wish there was a way to give ZERO stars. I will never ever return and neither will my friends. The owner contacted me as soon as I posted my first review and said she wanted to speak to me "live" I've given opportunities for that to happen and it has been almost a week since I visited. I am shocked at how poorly the return response has been especially since I was the one contacted 5 minutes after I posted my review. I'll never waste my money at this business ever again!
All I know is that at the place of business that I work, if we get a complaint, the person whom it was about it talked with and the customer/client is contacted to find out the issue and to make it better by them. It's a shame that every business doesn't work this way.