The staff is always so friendly here. Most Ulta Beauty's you go to, their makeup swatches and testers are just a mess. But not here! As I said the staff is always so very friendly and very very helpful. One great experience that I had here... I had called in to make an appointment to have my haircut. The girl that I spoke to unfortunately scheduled me for the wrong month. However, when I went in for my appointment the woman apologized several times got me right in and set me up with Master stylist. This master stylist Shelly is amazing! She listen to exactly what I wanted and did exactly what I wanted and went a little bit further. I love my hair. I will definitely go back here to get my hair cut again!