In the middle of the cut i directed the stylist what i wanted and she said to the other employee " oh, she wants style!", "why didnt you tell me you wanted style, now i have to start over". and pulled my hair back and told me in next to my ear, "next time, you have to speak up". she snickered and went on to make more horrible comments to make customer feel like 2nd class citizen, and her skills was horrible. Never go there again.