I go to this salon because it's the only place I've seen that does undercuts in Rolla, MO - especially for it's super cheap price at around just $10.
I'm not one for making appointments because my schedule just isn't consistent, so I generally try to find places that can accommodate walk-ins. However, I did try to call an make an appointment for the first time to see if I could book a time for a haircut. The owner, Michelle, picked up and was a little rude. I could understand that she was busy and had to work on a client, but the briefness of her answers came off as if she did not care to do my business - as she was booked and couldn't schedule me in. Out of all of the staff, Michelle seems to be the most experienced with all of the work she has posted on their website, but she is definitely the least friendly. I tried to do a walk-in once and when I asked if they had time to fit in a walk-in that day, she simply stared at me and said 'No.'; no sorry, no offer to make an appointment, not even a smile on her face. I had to walk out with an awkward, 'Ok, thanks'.
During a slower day, I had a walk-in done by Christina. I showed her a picture of what I wanted done to my undercut. She was extremely nice and had great customer service! However, I wasn't too happy with the result of my cut. The lines weren't straight and the design wasn't exactly what I wanted... just really kind of amateurish quality.
I decide to try this place again because the I've seen good work done on many people and the staff are relatively nice.
The next time I go back to get another design, I got Queenie - who is actually a nail technician!- to do my hair. I was nervous at first since she wasn't a hair stylist, but she was very precise and made sure every line she did was accurate to the picture I showed her for reference. I am EXTREMELY happy with Queenie's work. If this review was just on her, it would be a 5/5 hands down. I come back just to get my hair done by her. However, I don't believe that Shear Perfection as a company deserves anything more than 3 stars.