If I could give a negative rating I would do so. Having a disappointing hair cut and dye can be devastating, because you have to deal with it every single day. The staff just made me blond with layers which they curled ( 4 out of 5 of the staff has this same cookie cutter, hair style, which is fine, but let people have their own uniqueness. A hair stylist is suppose to bring out beauty, not cake on dye or replicate the same style on everyone) I was so disappointed that I cut off all my hair (a hard adjustment) which was still better than existing with the horrible dye job. If I could go back I would never let these people touch my long undyed hair. The staff here destroyed my self esteem. Hair will grow back, but it's a long time to stew in self shame and disappointment and the touch of the dye is lingering and distasteful.