They are wonderful....can't say enough great things about these outstanding woman...I have to tell you all I have never been to this salon before this happened to me yesterday......OK..this is my story.....I called Hair Friends today (Thrus) so upset and crying I didn't know where to go or what to do....I went to a different Hair Salon on Weds to get a cut and color...and well I came out with green, and brown hair with the worst foil job on earth...I had spots and strips...not to say anything about the worst cut I ever had. On my way home I stopped at a "quick cut" and got another bad hair cut...(not my hair day)...didn't sleep at all on Weds night...go up early on Thurs to see if anyone could help me.... I called Hair Friends and told Jasmin my problem she was so kind , she made me feel everything was going to be ok....then Maryann got on the phone..and told me don't worry ...I'll help you how fast can you get here....well, it was one of the best SALON days I have ever had...the staff can't do enough for you from hanging up your coat, making you coffee...to just making you feel you are "HOME WITH FRIENDS" well after Maryann finished my hair...I cried again...but this time it was tears of joy....my hair was beautiful, she was able to not only fix the color and cut...she went above and beyond... I can't thank them enough for helping me not "SHAVE MY HAIR OFF" I will never go to any other Salon again.